Ledger.com/Start | Initialize Nano X & Nano S Devices Securely

Introduction — Why initializing your Ledger the right way matters

Ledger hardware wallets (Nano X, Nano S) are designed to keep your cryptocurrency private keys offline and secure. The initialization process — from unboxing to creating a PIN, backing up the recovery phrase, and installing Ledger Live — is the most critical moment for the security of your crypto holdings. Doing it correctly reduces the risk of phishing, seed exposure, or device tampering. This guide walks through each step on Ledger.com/Start, highlights best practices, and links to official resources so you can initialize your Ledger device safely.

Step 1 — Unbox & verify your device

When your Ledger device arrives, check that the packaging is intact and the tamper-evident seal is present. Only purchase devices from Ledger’s official store or authorized resellers to avoid counterfeit products. Do not initialize a device if the seal appears broken or if the packaging shows signs of tampering. For verification steps and official purchase links, use the Ledger start page and support documentation.

Step 2 — Visit the official start portal

Open a browser and go directly to ledger.com/start. Bookmark that page for future use. Ledger’s portal guides you to download Ledger Live (the official desktop & mobile app), and offers step-by-step instructions tailored to your model (Nano X, Nano S). Avoid clicking links in unsolicited emails or chats that claim to be a setup link — phishing pages often mimic the official guide.

Step 3 — Install Ledger Live

Download Ledger Live from the official page: it installs companion software to manage accounts and apps, check balances, and perform transactions. Ledger Live is the recommended interface for installing blockchain apps on your device and for firmware updates. After installation, Ledger Live will prompt you to set up a new device or restore from an existing recovery phrase. Choose "Set up as a new device" for brand-new wallets.

Step 4 — Create a PIN on the device

Your Ledger device requires a PIN to unlock. Choose a PIN that is easy for you to remember but not easily guessable. Enter the PIN on the physical device (never on a computer). Do not store your PIN in plain text or in an unencrypted file — keep it in your head or a secure password manager. If your device supports auto-lock, enable it to reduce the chance someone can act when a device is left unattended.

Step 5 — Write down the recovery phrase (24 words)

During initialization, your Ledger will display a recovery phrase (usually 24 words, depending on the model/firmware). This phrase is the sole backup of your private keys. Write it down exactly, word for word, on the recovery card provided by Ledger — not on a digital file, photo, or cloud note. Store the written copy in a secure, offline location (safe, safety deposit box). Consider multiple physical copies in separate secure locations. Never share the recovery phrase with anyone. Anyone with these words can reconstruct your wallet and move your funds.

Step 6 — Confirm your recovery phrase

Ledger will prompt you to confirm your recovery words by selecting them in order on the device. This ensures you recorded the phrase correctly. Repeat the process until the device confirms the phrase exactly. If you make a mistake, start the process again and re-generate a new phrase.

Step 7 — Install apps & add accounts via Ledger Live

Use Ledger Live to install blockchain apps (Bitcoin, Ethereum, etc.) onto your device. Each app enables corresponding account management in Ledger Live. Install only the apps you need and keep Ledger Live updated. When adding accounts in Ledger Live, you’ll be prompted to connect and unlock your device — follow on-screen instructions carefully and verify addresses on the device display before approving any transaction.

Step 8 — Secure your environment

Keep your computer and phone secure. Use updated operating systems and browsers, avoid downloading suspicious software, and run reputable antivirus. When transacting, verify the receiving address on the hardware device’s screen — never trust a computer-only display. Consider using a dedicated device for high-value transactions to reduce exposure to malware.

Step 9 — Bluetooth & Nano X considerations

The Nano X supports Bluetooth for mobile convenience. If you enable Bluetooth, be aware of the trade-off between convenience and a larger attack surface. Use Ledger Live’s official mobile app, update firmware regularly, and pair devices only when necessary. You can always use USB mode for improved isolation.

Step 10 — Restore, lost-device & emergency plans

If you ever lose your Ledger device, you can restore your wallet onto a new Ledger or compatible device using the recovery phrase. Keep your recovery phrase secure and accessible only to you and trusted beneficiaries — consider legal estate planning for large holdings. If your recovery phrase is ever exposed, move funds immediately to a new wallet with a new recovery phrase.

Troubleshooting & firmware updates

If you encounter setup issues, consult Ledger’s support resources and official troubleshooting guides. Keep firmware and Ledger Live up to date — Ledger issues firmware updates that patch vulnerabilities and add features. Only apply updates from Ledger Live after verifying you are on the official portal.

Security best practices (quick checklist)

• Buy devices only from Ledger.com or authorized resellers.
• Always use Ledger.com/start for official downloads and instructions.
• Record recovery phrase on paper (or metal backup) — never digital.
• Enable 2FA on your Ledger Live account where applicable.
• Verify addresses on your device screen before approving transactions.

Following these steps will help ensure your Ledger device is initialized securely and that your private keys remain under your control.